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24x7x365 Professional Answering Service for Real Estate Brokerages

Keep your agents connected with the market 24x7x365 with a professional answering service for your brokerage.

Powered by a team of industry-trained and highly skilled staff, RealtyTek reflects your front desk with a humanized answering service for your clients in Toronto.

Capture more leads

The Best Answering Service for Real Estate Brokerages in Toronto

  • Manage large volumes of calls with real people saying hello with a smile.
  • Keep your Brokerage alive by eliminating call queues and missed opportunities.
  • Comparatively, 80% of callers hang up when they reach voicemail. Be the Brokerage that answers and powers your agents with leads.
  • Schedule follow-ups, visits, and appointments. Moreover, see them in your calendar or service software as soon as you log in to work.
RealtyTek Appointment Desk

Capture more leads

  • Book and Confirm Appointments
  • Page Agents
  • Provide basic listing information
  • Ensure Deals Admin receives documents on time for processing
  • Register agents with correct documents via an MLS system such as BrokerBay for a listing of interest
  • Update showing instructions
Schedule a Discovery meeting
  • Get a customized service to fit the unique style of current operations and agent preferences.
  • Keep your brokerage original with customizable scripting and lead qualification criteria.
  • Stay top-of-mind with your customers for the right reasons: Great customer support.
Schedule a Discovery meeting

24/7/365 Availability

Be there for your customers when they need you. Answer more calls, capture more leads, and schedule more appointments.

Cost-Saving

Save money on recruiting, training, and managing staff attrition. Outsource back-office tasks to RealtyTek. Re-invest in agent motivation.

Time-Saving

Allow your agents to spend more time on open houses, meeting clients, and closing deals. Allow us to manage the steady flow of leads.

Steady Flow of Leads

Every lead matters. Motivate your agents with a steady flow of leads to work on and encourage them to achieve targets and awards.

Real-time Paging

Your agents get paged in real-time with the latest update or customized based on preference.

Quick Scheduling

Watch as confirmed appointments get scheduled to your system while you sleep or work.

RealtyTek’s after-hours answering service is a comprehensive solution designed to ensure that your brokerage never misses important calls outside of regular business hours. Our team of professional receptionists handles all incoming calls, providing information, taking messages, or forwarding calls as per your brokerage’s specific instructions. This service ensures continuous connectivity with your clients, enhancing customer satisfaction and potential lead capture.

Our service is designed for seamless integration with your brokerage’s current operations. We work closely with you to understand your business needs and customize call handling instructions accordingly. Our system can be integrated with your CRM software to log call details directly, ensuring that your team has immediate access to the information they need to follow up promptly.

Absolutely. We offer a highly customizable service where you can define specific protocols for different types of calls, whether they’re inquiries about listings, support requests, or calls for specific agents. We can route calls according to your instructions, ensuring that each call is handled appropriately and efficiently.

Our standard after-hours service covers evenings and weekends, ensuring that your brokerage is virtually open 24/7. We also offer customizable options for holiday coverage and can adjust our service hours to meet your specific needs during special events or promotional periods.

Emergency calls are identified and prioritized according to the guidelines you set. We can escalate these calls immediately to the designated contact within your brokerage, whether it’s a property management emergency or an urgent client request, ensuring that critical issues are addressed promptly and effectively.

RealtyTek offers detailed reports and analytics on all calls handled by our service. This includes call volume, call types, resolution outcomes, and caller feedback. These insights can help you understand client needs better, evaluate the effectiveness of your after-hours service, and make informed decisions to improve your operations.

RealtyTek sets itself apart with a focus on the real estate industry, leveraging over 25 years of tech consulting experience to offer services tailored to brokerages. Our professional team is trained specifically in real estate support, ensuring they understand the unique needs of your clients and business. Additionally, our commitment to cost reduction and enhancing efficiency means we provide a high-value service that not only meets but exceeds your expectations without imposing unnecessary changes to your current operations.

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